Last updated October 4, 2026
BoathouseOS is run by AGA Technologies LLC (“BoathouseOS,” “we”). It's an app rowing clubs use to run their program: roster, schedule, lineups, race day, volunteers, and team messaging. This page explains what information the app keeps, who can see it, and how to get it removed. Questions go to privacy@boathouseos.app.
The public demo at boathouseos.app uses made-up sample data and one shared demo account. Anything you type into the demo can be seen by other visitors and is wiped when the demo is reset. Please don't enter real personal information there.
We don't use advertising or analytics trackers, and we don't sell or rent anyone's information.
Your information is visible to the approved members of your own club, as the app's screens show it (for example, the roster and bio pages). New signups can't see anything until a club admin approves them. Some things are narrower: while a boat is on the water, club members can see where it is right now, but its full track and past outings are visible only to coaches, admins, and the coxswain who recorded them; bills and payments only to the family involved and the club's treasurer and admins; erg time history and attendance only to the member and their coaches; emergency and medical information only to the member, their parents or guardians, coaches, and admins; and "interested" form submissions only to the BoathouseOS team. BoathouseOS's own staff can see and change any club's information, but only to run the service, help a club that asks, fix problems, or keep it secure.
Chat messages are visible to the people in the chat. For safety under SafeSport rules, a copy of every message is kept, including messages someone deletes from a chat, and only the club's board members can read those copies, to look into a concern. Each time a board member opens them is recorded, and the other board members can see that. When an adult is in a chat with a rower under 18, the rower's parent or guardian is added to the chat, and a parent can ask that adults not message their child at all.
If a club turns on college recruiting and a rower or coxswain chooses to be listed (with a parent's approval if they're under 18), college coaches that BoathouseOS has approved can see their name, club, role, and only the details they picked. College coaches never see phone numbers, emails, addresses, birthdays or medical information. Their messages go by email to the club's coaches and the athlete's parents (and the athlete, if 18 or over). Turning the listing off hides it right away.
A club's public website only shows what the club chooses to publish there, such as regatta dates, results by boat (never rowers' names), and coaches' and board members' names, titles and photos. It never shows members' contact details or anything about minors. Messages and program registrations sent through a club's website are visible only to that club's admins; the club's coaches can also see registrations, including emergency contacts and medical notes. Answers to a club form are visible to the person who answered and to whoever made the form, plus the club's admins and board members. In an election, they can see who has voted but not how; the vote totals are shown to the members the election is for after voting closes.
Many rowers are minors. Their information is entered by the rower, a parent or guardian, or the club, for running the club's program only. BoathouseOS isn't meant for children under 13 to sign up for themselves; a club with younger members should have a parent or guardian set up and manage that member's profile. A parent or guardian can ask us to see, correct, or delete their child's information at any time.
Program registrations on a club's website are usually made by a parent or guardian for their child. The club uses that information only to run the program and keep participants safe, and a parent or guardian can ask the club, or us, to correct or delete it.
The app uses a sign-in cookie to keep you signed in, a cookie to remember which club's colors to show, and, if you turn on alerts, a cookie that lets signing out stop alerts on that device. Turning on alerts saves an address your phone's push service (Apple, Google, or Mozilla) gives us for sending them; alert text passes through that service. When installed on a phone, it also saves copies of pages so it loads quickly; those are cleared when you sign out.
When a club removes someone from its roster, their access ends right away, but their history (like past lineups and messages) is kept so the club can restore them later. To have your information, or your child's, permanently deleted, email privacy@boathouseos.app and we'll take care of it. You can also ask for a copy of what's stored about you, or edit most of your profile yourself in the app.
Program registrations and website messages are kept until the club deletes them or asks us to. When a club deletes a form or program, its answers, uploaded files and registrations are deleted too.
If this policy changes, we'll update the date at the top of this page. For a change that affects how existing information is used, we'll tell clubs before it takes effect.